Overview of consulting services

Contact point	Expertise for the following conflict topics	Working methods/offers
Business units for all KIT employees
Medical services	Impairment of physical or mental well-being due to conflicts Causing of conflicts by health impairment/ handicaps Foreseeable health hazards in the operational environment of persons (employees, colleagues), e.g. in case of indications of addictive behavior, mental changes	Acute care for conflict-related health complaints (consultation hours) Counseling before gradual reintegration at a conflict-related workplace Counseling when health restrictions lead to conflicts
Personnel development and vocational training	Conflicts related to work at KIT or trainee support, both with colleagues/trainees and superiors/trainees and trainers For managers: Conflicts arising from leadership responsibilities. Conflicts of an organizational or institutional nature	Initial and informational talks with one party and in-depth individual counseling Conflict clarification talks also with several parties Referral to other offices
Personnel service	Conflicts concerning the employment relationship Conflicts between colleagues and/or superiors	Initial and informational talks with one party Conflict clarification talks with several parties Referral to other offices/involvement of other offices
STS-QM suggestion box	First point of contact for students and employees of KIT regarding quality management in studies and teaching	Initial consultation Mediation of further offers of help, if the inquiries do not refer to quality management
Business units and central institutions for specific target groups at KIT
International	intercultural issues: Conflicts in connection with the stay and in the environment of international employees and researchers	Initial and informational talks Referral to other offices Support with official procedures
Karlsruhe House of Young Scientists	Challenging situations or conflicts during the doctoral or postdoc phase	Initial and informational interviews Referral to other offices If necessary, conflict support
Staff units for all KIT employees
Compliance	Questions on compliance and prevention of corruption Contact point for reporting indications of compliance violations	Advice on issues of compliant behavior Clarification and elucidation of possible compliance violations Anonymous whistleblower portal
Conflict management and psychosocial counseling	Interpersonal conflict situations with colleagues, superiors, within an OU or across OUs intrapersonal conflicts	Confidential, impartial and open-ended counseling for conflict participants conflict talks, moderation and mediation with several parties case management for complex conflicts
elective offices, responsible for all KIT employees
Equal opportunities	Conflicts related to discrimination, sexualized violence, harassment, and stalking in case of conflicts concerning the reconciliation of work/study and family life	Initial counseling and in-depth counseling Representing the interests of men and women in accordance with the legal basis Equal Opportunity Officers also accompany in CHG matters to staff meetings as well as to BEM meetings, if this is requested by the persons concerned. This is part of the conflict and its resolution. All discussions are subject to legal confidentiality.
Youth and trainee representation	Conflicts in connection with the training relationship	Initial consultation Representation of interests
Staff council	Conflicts in connection with the employment relationship Conflicts with colleagues or between employees and superiors	Initial consultation Representation of interests vis-à-vis the employer Forwarding to other contact points within KIT
Representation of severely disabled employees	Conflicts in which severely disabled persons or persons of equal status are involved	Information meetings Further advice for severely disabled persons or persons of equal status and their superiors
Representative, responsible for all KIT employees
General Equal Treatment Act (PSE)	Conflicts with reference to the General Equal Treatment	Consulting Examination of violations
Contact persons for questions related to sexual harassment	Conflicts related to sexual harassment	Consulting
Ombudspersons for ethical principles	Conflicts related to the ethical principles of KIT	Consulting
Ombudspersons for good scientific practice	General topics of good scientific practice Practice (professional ethics, responsibilities, supervision, ombudsman system and procedures) quality assurance in research (publications and qualification work, authorship, documentation, archiving and use of data)	Prevention of misconduct through personal counseling and lectures Mediation between conflicting parties Preliminary investigation of reports of misconduct
Ombudspersons for doctoral students and supervisors	Conflicts or disputes in the course of the doctorate	Counseling and mediation for doctoral students and supervisors Issuing recommendations
Contact points that are available to KAS in an advisory capacity
Data protection officer	Implementation of data protection and information security compliant business processes or research projects	Advising internal OUs
Occupational safety specialists*	Conflict issues related to working conditions and work environment	Consulting Workplace inspections
University law and academic affairs	Advice on legal issues in the area of study, teaching and academic affairs	Legal advice to the conflict resolution units
Legal matters	legal conflicts	legal advice to the bodies, committees, and organizational units of KIT in the scientific, administrative, and infrastructure areas

* other representatives and authorized persons here