Mental health emergencies can affect anyone - suddenly, overwhelmingly, and often without warning. This site serves as a guide for individuals facing acute emotional distress. Here you'll find a clear overview of support services available during challenging times: from emergency hotlines and outpatient counseling centers to inpatient facilities.

Do not be afraid to call for help and, if necessary, make an emergency call if there is an acute danger to yourself or another person.  

At KIT

Medical services at campus north: +49 721 608 22070

Campus security and KIT emergency number: +49 721 608 3333 

Outside of KIT

112 fire department and emergency services

110 police


In case of mental health crisis and emergency treatment go to or call the local ppsychiatric outpatient clinic:

+49 721 974 3710

Kaiserallee10, 76137 Karlsruhe


TelefonSeelsorge® in Germany only provides services in the German language. If you would like to speak to someone in your native language, the numbers available are listed on their website:  https://www.telefonseelsorge.de/internationale-hilfe/

Emergency app “nora”

The emergency app “nora” allows users to make an emergency call without speaking in emergency situations. People with hearing and speech impairments in particular can use “nora” to quickly and easily contact fire department, ambulance service, and police control centers throughout Germany. The app was developed in cooperation with the federal states as a nationwide standard app solution and is available for free download in app stores.

Crisis Compass app

Are you experiencing a life crisis? Are you concerned about a family member, friend, or someone else who may be at risk of suicide? Have you lost someone to suicide? If so, Krisen-Kompass can be your daily companion and an effective tool for coping with crises. The Crisis Compass is an app that, thanks to its functionality, acts as a kind of emergency kit for crisis situations. 
https://www.telefonseelsorge.de/krisenkompass/